RINAdal1965 

Bottega artigiana della ceramica

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Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

Italy: 3-5 business days

North America: 7-20 business days

Europe: 5-10 business days

Australia, New Zealand and Oceania: 7-20 business days

Asia Pacific: 7-20 business days

Latin America and the Caribbean: 7-20 business days

North Africa and the Middle East: 7-20 business days

Sub-Saharan Africa: 7-20 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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Payment options

Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

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Returns & exchanges

I gladly accept returns and exchanges 

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

 

I don't accept cancellations 

But please contact me if you have any problems with your order.

 

The following items can't be returned or exchanged 

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

    •    Custom or personalized orders

 

Conditions of return 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

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I will only use your shipping and billing address, and contact information

    •    To communicate with you about your order

    •    To fulfill your order

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RINAdal1965   -   Bottega artigiana della ceramica

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